Your therapy times are reserved exclusively for you. We value your business and ask that you respect the scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.

 

Any cancellations with less than 24 hours of notice are subject to a cancellation fee of $50 ($30 for a half-hour session). Clients who miss their appointments without giving any prior notification will have to pay in  advance for next booked service's full amount. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, our therapists not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. 

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Existing and New Medical Conditions

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It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.

The client must also keep the massage therapist informed of any changes in health conditions.

For clients undergoing chemo and radiation therapies – Please note that we require a doctor’s note that states the doctor is aware of and agrees to the desired treatment.

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Parking Costs

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All parking costs are the responsibility of the client. We urge clients to take care of the parking arrangements prior to the massage therapists arrival. If parking arrangements are not solidified prior, and the massage therapist is obligated to pay for parking upon arrival, that cost must be reimbursed prior to the start of the massage.

(For example: Hotel parking costs, Valeting, Metered/street parking)

 

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Add-On Costs, and information

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During the booking process, clients are asked whether they would like to choose any available add-ons, the cost of these add-ons will be added to the cost of the massage, and with mileage costs as well. The entire amount will be reflected on the payment screen.